1. Introduction
We provide AI-powered digital employees to help businesses automate interactions. This policy explains how we collect and use data when you interact with our automated systems via text, voice, or chat.
2. Information We Collect
Our AI agents may collect:
Contact Details: Name, email, and phone number.
Interaction Data: Transcripts of text chats and recordings or transcriptions of voice calls.
Inquiry Details: Information provided to book appointments or request services.
3. How We Use Data
Data is used strictly to:
Facilitate automated customer support and scheduling.
Train and improve the accuracy of the AI’s responses.
Maintain records for the business you are contacting.
We do not sell your personal data.
4. AI Disclosure
By using this service, you acknowledge you are communicating with an Artificial Intelligence. Interactions are logged for quality assurance and may be reviewed by human administrators to ensure accuracy.
5. Data Security & Third Parties
We use industry-standard encryption to protect your data. Information is processed through secure cloud infrastructure and specialized AI language models. Data is only shared with third-party service providers necessary to deliver the automation.
6. Your Rights
You may request to view, correct, or delete your personal data at any time. To opt-out of automated communications, simply reply "STOP" to any mobile message or contact us directly.
7. Contact
For questions regarding your privacy, contact: [email protected].